Delete your Postaam account

You can request permanent deletion of your Postaam account. This page walks you through the two ways to do it, what happens after, and how to cancel if you change your mind.

Two ways to request deletion

1. In the Postaam app (preferred)

Open the app, go to Settings → Delete account, type "delete" to confirm, and tap the destructive button. You will be signed out of every device immediately.

2. By email (if you no longer have the app installed)

Send us a request from the email address associated with your account. We verify identity by matching the sending email against the account, then action the deletion on your behalf.

Email us to request deletion

Or manually email support@postaam.com with the subject "Account deletion request" and your handle in the body.

What happens after

Your account enters a 14-day retention window. During those 14 days you are signed out of every device and your account is hidden from other users, but the underlying data has not been deleted yet. On day 14 the data listed below is permanently removed.

To cancel: sign in to the Postaam app any time before day 14. Signing in restores full access and cancels the request. After day 14 the deletion is irreversible.

Data that is permanently deleted

Your profile, handle, avatar, and cover image
Your posts and any media attached to them
Your gigs, applications, and gig-earned rewards
Your chats and message history
Your notifications and activity
Your saved addresses, cart, and bank accounts
Analytics attributed to your account

Data that is retained

These records are kept for legal or accounting reasons, but your personal identifiers on them are wiped when your account is deleted.

Money records (Sales, Withdrawals, Payments): anonymized in place - the row stays for accounting and legal audit, but your name, handle, email, and phone are wiped.
Aggregate, non-identifying analytics: row-level activity attributed to you is deleted; account-level counts (e.g. total posts made across all users) are not reversed.

Questions?

Email support@postaam.com and we will get back to you within 5 business days. For details on what data Postaam collects and how it is used, see our Privacy Policy.